4 Reasons why you need Terms & Conditions

If you have a website, you really must create terms and conditions (ts & cs), although not a legal obligation (apart from PRIVACY policy) you are putting in place a contract ensuring customers and users know how your website can and can’t be used. Should a customer take you to court, having terms and conditions will limit the liability as the judge will consider your website ts & cs to govern the contractual terms.

While the specific content included in terms and conditions varies dependent upon your business and website type, here are some 4 reasons I’d recommend ensuring are in your ts & cs:


Prevention of AbuseTerms and conditions act as a legally binding agreement between you and your users. This is the agreement that sets the rules and guidelines that users must agree to and follow in order to use and access your website.In this agreement, you can include the necessary clauses to inform users of the guidelines of using your website and what happens if they are abusing it, such as spamming other users, and posting defamatory comments.  You can add a clause to your terms and conditions to inform users that harmful language will not be tolerated and that any sexual content will not be allowed.All of these can result in having those users who are found abusing your website temporarily banned.


Privacy PolicyThe Privacy Policy is required by law if you collect personal data from your users e.g. email address, first and last names, delivery address, etc.  Data Protection has always been important but now GDPR (General Data Protection Regulation) has kicked in, businesses have to be more careful than ever handling data.


Limit LiabilityTerms and conditions often include a disclaimer limiting the website owner’s liability in cases where errors are found in the content presented on the website.  It protects you (as the website owner) from being held responsible for not only errors in the content presented, but also for the information provided being accurate, complete, or suitable for any purpose.  Add a disclaimer that you don’t endorse and aren’t responsible for the statements made by third parties.


Governing LawIn the UK, the Governing Law clause of terms and conditions refers to the jurisdiction that applies to the terms presented in the agreement, e.g. “These terms and conditions are governed by the laws of United Kingdom.”Conclusion…. chances are that no one will ever read your terms and conditions, but peace of mind (should any issues ever arise in the future) is never a bad thing in business.

Elaine Pasini, Pickled Ginger – Legal Copywriter.

Elaine writes terms and conditions, cookie policies, privacy policies and GDPR policies for websites and hard copy (together with ts & cs for invoices).

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About the author

Pickled Ginger

Pickled Ginger

Helping with your SEO for content & social media to boost your online presence. Elaine is the face behind PG, and yes, she is ginger! Elaine's mission is to use her love and talent of writing copy for busy business owners who'd rather crack on with their own expertise rather than faffing around not knowing what SEO content should be used for their website, newsletter, blogs and more.